In many small business enterprises, little attention is given to how money is exchanged. When it comes to payment options, the main focus of customers is their preference for electronic payment methods through sliding of the debit card into a machine, the printing of payment receipt to end the transaction at that point. This method posed a serious challenge for those working in the cannabis industry before the COVID 19 pandemic compelled everyone to go by the cashless method of making business transactions, and this has been described as a more critical method ever experienced in many years past.
However, since the sudden appearance of the COVID 19 pandemic, it is observed that the mainstream consumers in this cannabis business have changed to home delivery method making use of the traditional courier services. In the time past before COVID 19 pandemic, many people did not bother about the processes through which their orders came through or showed concern about the people who made the orders got to them, but the new regime of COVID 19 made a demand on customers to be more concerned about the processes through which the Cannabis business trail.
The following are a few changes in the Cannabis business processors since the COVID 19 pandemic has surfaced:
1. COVID 19 has changed the processes of cannabis delivery services because many states in the US now allow and encourage online ordering and delivery of cannabis than it was in the past years. This is an attestation to the COVID 19 pandemic effect on cannabis delivery services. A few companies such as Sava, Driven Deliveries, and Blackbird are very helpful during this COVID 19 regime in the prompt delivery of cannabis, and by this, they are helping to make cannabis business functional and allowing it to remain relevant to its “essential services” as it is so designated.
2. Due to the COVID 19 pandemic, there was a more frequent shifting introduced by some of the delivery services providers such as Sava. The chief marketing officer, Amanda Denz, once said that adapting to shifting realities within the cannabis industry is nothing new; only one can see the bigger picture. Amanda Denz noted that in the past five years in the cannabis business had witnessed some noted changes in the company’s method of operations. Many policies had witnessed some drastic changes that have resulted in completely transforming how they perform their delivery functions. The COVID 19 pandemic informs all these changes though the delivery workers demonstrate great enthusiasm and commitment as they were before the corona pandemic. Adapting to these changes is evidence of the commitment of the delivery workers in the cannabis business during this coronavirus regime.
3. The delivery companies, such as Sava, adjusted their operation and delivery protocols quickly to accommodate all safe and helpful practices for sanitation and social distancing as ways to contain the spread of the pandemic, engaging CBD payment processors in good use. It is noted that some of the new ways of service delivery systems adopted now would continue even beyond the coronavirus era.
4. Initially, within a few weeks into the COVID 19 arrival, there was a constraint on the delivery company for a few weeks. However, there were immediate proactive measures put in place to enhance quick and prompt delivery systems. And customers started making bigger orders that keep the cannabis business going steadily as a viable industry even during this coronavirus pandemic.
5. A change in consumers’ behavior was observed when the virus initially started, and that is, there was an increase in online demands and requests for home delivery. This is to encourage a mode of body contactless payments due to COVID 19 pandemic. This caused an increase in the online demand and delivery mechanism to be fashioned out to meet the consumers’ ever-increasing orders during COVID 19 pandemic. Delivery service providers in the cannabis business were able to meet up with the coronavirus’s challenges by updating their operating procedures. Among several updates embarked upon was the protection of their customers and workers from contracting the virus. However, this cost the leaders of the companies providing services in the cannabis business a lot of money and additional time to operate safely and deliver promptly.
6. Cashless transactions became a better form of processing payments for orders done online. The introduction of a payment solution that is safe during the coronavirus is a wonderful initiative. Introduction of basic technical know-how to enable contactless payments and to deliver orders to the consumers by the employees in the cannabis business during this pandemic period.
7. The trend of cannabis business processors changed. There was an introduction of additional shifting of work schedules to increase the frequency of routine delivery and for maintaining social distancing or contactless payment during the coronavirus pandemic.
8. Workers in the cannabis business allow workers who can work from home to do so. This limits the possible interaction of cannabis business workers, particularly those in delivery services, with others in the team or with their customers.
9. Necessary tools to abide by all precautions measures were adequately provided for by the leaders in the cannabis business in America in particular. Tools such as face covers, gloves, hand sanitizer, and so on are provided.
10. The payments of orders through Paypal, Visa, and Mastercard are encouraged during this coronavirus period so that cannabis business leaders could have the opportunity to survive a new kind of economic downturn as a result of the pandemic.
Finally, it is noted that the coronavirus pandemic has prompted some change of business attitudes and payment procedures such as retailers asking customers to wear masks, maintain physical distance and avoid the use of cash when possible. By this, CBD payment processors such as USAepay, PayKings, Paywise and so on are in use to keep the cannabis industry going during this COVID 19 pandemic.Despite scientific evidence indicating that currency doesn’t transmit COVID-19, there continues to be an unprecedented weariness around the use of cash altogether. This changed mode of payments, to conform with the new trends, does not exclude those in the cannabis business world. It has aggravated the use of electronic payments across all commercial sectors in the US and beyond. And those in the cannabis business are keying into it.